Purchase process

Purchase sample collection pack

購買流程

Purchase the RT-PCR COVID-19 Test Collection Pack via the “Order Now” button.
* Please ensure correct personal information are entered. HK$150 administration cost will be charged for any changes.

Receive the sample collection pack

購買流程

After payment is received, delivery will be arranged.
*The order cut-off time is at 5pm from Mondays to Fridays (it is subject to the time of payment).
(Sample collection pack will be delivered on the next day if the payment is received before 5pm/ Sample collection pack will be delivered two days later if the payment is received after 5pm)

Activate the sample collection pack and
schedule doctor appointment

Purchase Process
Purchase Process

Activate and select doctor consultation date and time on https://www.healthhope.hk/activate_en/.

Please fill in the following personal information (If there are any changes for the information submitted, HK$150 administration cost will be charged):
1. Full name
2. Date of birth
3. Sex
4. Contact number
5. Email
6. Barcode number (please see the example on the left: CV12AAA3456789)
7. Identity card number
8. Expected sample pick up date & address

Doctor consultation

購買流程

Customer service staff will confirm the date and time of consultation beforehand. On the date of doctor consultation, it will be conducted through phone call.

Collect deep throat saliva sample

購買流程

Please collect the sample according to the guidelines https://www.healthhope.hk/sample-collection-guidelines/.

Delivery of collected sample

購買流程
Selected service Pick-up service/ self-submission arrangement^
Express: Self-submission ($880) Please submit the sample to the laboratory in To Kwa Wan (Mon to Fri before 12pm)
Address: 1/F, 3 Yuk Yat Street, To Kwa Wan, Kowloon
Express: Self-submission ($1200) Please submit the sample to the laboratory in To Kwa Wan (Mon to Fri before 12pm)
Address: 1/F, 3 Yuk Yat Street, To Kwa Wan, Kowloon

*All collected samples will be delivered to the laboratory on the same day
#Samples submitted before 12pm will be delivered to the laboratory on the same day; Samples submitted after 12pm will be delivered to the laboratory on the next day

Receive the test results

購買流程

-Express: Test results will be received 24 hours after sample submission.

Please print out the test result in colour copy.

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